Privacy Policy


Privacy policy

Primarily your privacy is important to us. We understand that’s the kind of thing all these sorts of notices say, but frankly we mean it. You’ve placed your trust in us by using the services and we value that trust. That means we’re committed to protecting and safeguarding any personal data you give us.

From time to time we might amend the Privacy Statement. If you are concerned about your privacy, visit this page regularly for updates.

What kind of personal information does collect? collects and uses information which you provide to us. When you make a reservation, you are (as a minimum) asked for your name and email address. We might also ask for your home address, telephone number, payment information, the names of any guests travelling with you and any preferences you might have for your stay.

There may be other occasions where you’ll provide us with information. For example, if you’re browsing with your mobile device, you can enable to see your current location or grant access to your contact details – this helps us provide you with the best possible service within our capacity. You can also open a user account, which allows you to save your personal settings, upload photos, review previous bookings or plan and manage future reservations (all pretty handy stuff).

Why does collect and use your personal data?

Reservations: Initially, we use your personal data to complete and administer your online reservation, which is pretty central to what we do as a company! We may also offer you other travel-related products and services from third parties. These will be via our online services, and if you choose to utilize these we will use your information to complete and administer your order just as we would if you booked an accommodation only.

Account facilities: users can create a user account on our websites or apps. We use the information you give us to administer this account, allowing you to do a number of useful things. You can manage your bookings or other services, take advantage of special offers, make future reservations easily and manage your personal settings.

Online groups: We may also enable users with an account to join and interact with each other through online groups. Any such activity may be made visible to other account holders or accommodation partners.

Marketing activities: We also use your information for marketing activities. These activities may include:

Using your contact information to send you news of travel-related products and services when you make a reservation with us or set up a user account. You can unsubscribe from these marketing communications quickly, easily and at any time – just click on the "Unsubscribe" link included in each newsletter.

Based on the information you share with us, personalized offers may be shown to you on the website, in mobile apps or on third-party websites/apps (including social media sites). These may be offers that you can book directly on the site, or third-party offers or products we think you might find beneficial.

When you participate in other promotional activities (such as sweepstakes, referral programs or competitions), relevant information will be used to administer these promotions.

Communicating with you: There may be other times when we contact you, including by email, by post, by phone or by texting you – which method we choose depends on the contact information you’ve previously shared with us. Accordingly we will process any communications that you send us enabling us to improve services to you and to enhance our database.


Đăng ký với chúng tôi

Đăng ký Thư Điện Tử để thường xuyên nhận các ưu đãi